Mail Admin Login Information:
Every domain has a Postmaster login which the Master Account of the entire domain. Only the Postmaster has full administrative control over mail administration for each specific account (domain).

Login as follows:

Master Account: postmaster
Domain Name: yourdomain.com
Password: use the password you have given us

NOTE: Always use your own domain name.

Managing Your Email Accounts:

After you have logged in to Mail Administration as Postmaster, by clicking on Managing Email Accounts, it is simple to add or delete POP3/IMAP email accounts, modify your info (password, vacation settings, real name), create a remote catchall address, enable mail filters and login to Webmail and edit your mail filters.

Note: Postmaster user can't change its password through the Mail Administration area, it can only change the passwords of the POP accounts. If you wish to change the Postmaster password please use "Change Password" in Mycp area.

To add a new email account – click on [add New Account button]
Note: Each of your domains will have a unique set of email users so a POP3/IMAP account for one domain is un-related to a POP3/IMAP account of another domain even if they have the same login.

Enter the following information:

* Email Login:
* Password:
* Password Confirmation
* Real name of account owner

Note: If you have created mailing lists, you can subscribe the new account (user) to the list by checking the box beside the list name.

SMTP Authentication

This mechanism allows us to authenticate you, our clients, using the same login and password information as your e-mail accounts. In order to use this, you must configure your e-mail client (such as Outlook Express, Thunderbird, Eudora etc. ) to work with SMTP Authentication. That is, you must enable the special SMTP AUTH setting specific to your e-mail client.

For Outlook:

* Go to your e-mail account property
* Outgoing (SMTP) server: smtp.example-site.com
* Click on More Settings...
* Select the Outgoing Server tab
* Check the box "My outgoing server (SMTP) requires authentication"
* Also check the box "Use same settings as my incoming mail server"
* If you do not have this option in your e-mail software and have to fill in the information manually in order to authenticate, use this as an example:
User or Login or Account: joe%example-site.com
Password: joepasswd
(Use your own appropriate information here REMEMBER the %domain.com portion is important and necessary.

The use of the above mechanism ensures that our mail system allows only legitimate users to use our servers for SMTP. Thus we are reducing the likelyhood of unauthorized spam activities.

Note: If you are unable to send mail, verify that your ISP is not blocking port 25. Some ISPs are doing that as a Spam stomping measure. Unfortunately, it is a wide net and legitimate e-mail senders are caught in it. If that is so, there are really not much that we can do. We ask that you contact them and find out what SMTP (outgoing) servers they can provide for you to send e-mail.

http://66.148.93.24/support/emailhelp.php#top

Export the Address Book to a File NOTE: This step is very important when multiple Identities are in use. A .WAB (Windows Address Book) file is used by Outlook Express 5.x and 6.0 versions, even if multiple Identities are used. The individual data for each Identity is stored in a folder, by user name, within the .WAB file in use.

Exporting this data, while logged in to a specific Identity, is the only means of segregating the Address Book data. If the .WAB file becomes dissociated from the user Identities, the data can only be exported in total - not folder by folder.

Another reason to export the .WAB file to a .csv file is that if the .WAB file is shared with Microsoft Outlook, the addresses are stored in the *.pst file in Outlook. When you export the file from the Outlook Express File menu to a *.csv file it exports the correct contacts. If the Address Book is shared with Microsoft Outlook, you are not able to export from within the Address Book on the File menu. This option is dimmed or not available.

To export your Outlook Express address book: 1. On the File menu, click Export, and then click Address Book.
2. Click Text File (Comma Separated Values), and then click Export.
3. Click Browse.
4. Locate the Mail Backup folder that you created.
5. In the File Name box, type address book backup, and then click Save.
6. Click Next.
7. Click to select the check boxes for the fields that you want to export, and then click Finish.
8. Click OK and then click Close.

Export the Mail Account to a File To make a backup copy of your Outlook Express mail account: 1. On the Tools menu, click Accounts. 2. On the Mail tab, click the mail account that you want to export, and then click Export. 3. In the Save In box, locate the Mail Backup folder on your desktop, and then click Save. 4. Repeat these steps for each mail account that you want to export. 5. Click Close.